Terms & Conditions

Terms & Conditions

Terms & Conditions

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Loans - CenCap trading as Capfin

Capfin is a division of Century Capital (Pty) Ltd Terms and Conditions (NCRCP 74)

Herewith the Terms and Conditions of Loan Agreement (in terms of section 93(2) of the National Credit Act No. 34 of 2005 (“the Act”)) for Capfin, a division of Century Capital (Pty) Ltd (“Capfin”). These Terms and Conditions form part of and are to be read together with the recorded Pre-Agreement Statement and Quotation and Loan Agreement. Any reference to “agreement” hereunder will mean the recorded Pre-Agreement Statement and Quotation and Loan Agreement together with these Terms and Conditions.

1. Introduction

1.1 Capfin is registered with the National Credit Regulator (“NCR”) and subscribes to the National Credit Act.

1.2 Should you wish to lodge a complaint you can contact the NCR on 0860 627 627 or Capfin on 087 354 0000.

1.3 The agreement is concluded once Capfin accepts your offer and approves your loan application. The granting of the loan is entirely within the discretion of Capfin.

1.4 Any amendment made to the agreement will only be legally binding once Capfin has notified you in writing of such amendment.

2. Payment Schedule

The payment schedule attached to these Terms and Conditions sets out the information relating to the loan amount accepted and approved and must be read as part of this agreement.

3. Interest Rate

3.1 The interest rate is fixed for the duration of the agreement and is calculated on the daily balance and capitalised monthly (added to the outstanding loan balance) on the last day of the month.

3.2 In the event that an arrears amount exists on your account due to non-payment or late payment, the interest rate applicable to such amount in arrears shall not exceed the maximum interest rate applicable to your agreement under the NCA.

3.3 Should Capfin change the interest rate, the amount of fees or charges applicable to your account or the frequency or time of payment of a credit fee or charge as provided for in the NCA, Capfin will notify you in writing by way of SMS of the proposed change/s at least 5 business days before such change is implemented.

4. Pre-Agreement Disclosure

4.1 You have the right to delay concluding this agreement by 5 business days in order to consider the terms of the agreement.

4.2 If you elect, within the above 5 business day period, to conclude the proposed agreement, the agreement will be on the same terms (and at or below the interest rate and cost) as originally discussed during your telephonic conversation with our call centre.

4.3 Interest will be charged from the date that the money is paid to you by Capfin and not from the date that you made the offer to conclude the loan agreement in the telephonic conversation with our call centre.

5. Repayment

5.1 Once the loan amount has been paid into your bank account, you will be responsible for repayment of the total amount as stipulated in the agreement (being the loan amount together with interest and all other charges such as administrative costs).

5.2 You will furnish a debit order in respect of any amount payable under the agreement and you consent to the following: 

5.2.1 Capfin will raise a debit order to your account to collect your instalments on the instalment date or on such other date as your employer may deposit your salary;

5.2.2 Where your instalment date is on the day following a public holiday, Capfin will raise the debit order on the previous business day;

5.2.3 Where your instalment date is on the last day of the month, Capfin will raise the debit order on the previous day of that month;

5.2.4 Where your instalment date is on the 1st of the month, Capfin will raise the debit order on the 30th of the previous month;

5.2.5 Payment Instructions due in December may be debited against your account on the 4th of December, unless otherwise agreed between the parties;

5.2.6 PLEASE NOTE where any of these instalments are due on a weekend, Monday or public holiday, Capfin will raise the debit order on the previous business day;

5.2.7 The reference on your bank statement for all Capfin debit orders will be CAPFIN;

5.2.8 If there are insufficient funds available to deduct your instalment, Capfin will be entitled to track your account and represent the instruction for payment as soon as sufficient funds are available in your account.

5.3 Should your account fall into arrears, you will furnish a debit order in respect of any amount payable under the agreement and you consent to the following additional terms:

5.3.1 Where your instalment date is between the 2nd to the 14th, Capfin will raise the debit order on the 25th of the previous month; 

5.3.2 Where your instalment is on the 15th, 23rd, 24th, Capfin will raise the debit order on the previous business day;

5.3.3 Where your instalment date is between the 25th and 1st, Capfin will raise the debit order on the 23rd of the month; 

5.3.4 PLEASE NOTE where any of these debit orders are raised on a weekend, Monday or public holiday, Capfin will raise the debit order on the previous business day.

5.4 You are expected to repay the full contractual amount in monthly instalments via debit order for the period specified in the agreement by the due date. Should there be a problem with the debit order, the onus is on you to make alternate payment arrangements prior to the instalment due date to prevent penalty interest or legal costs being applied to the account.

6. Capfin’s Right to Terminate the Agreement

If you fail to make any payment punctually, you agree that Capfin may immediately claim the entire amount you owe in terms of the agreement from you (which includes, without limitation, loan amounts, arrear interest and any other monies owing against the outstanding loan amount). In these circumstances, Capfin may enforce the agreement by taking the following steps:

6.1 Capfin may advise you in writing or by way of SMS that you are in default and propose that you refer the agreement to a debt counsellor, alternative dispute resolution agent, consumer court or ombud with jurisdiction in order to resolve any dispute under the agreement or agree on a plan to bring the payments up to date.

6.2 If you have been in default for at least 20 business days and at least 10 business days have elapsed since Capfin sent you notice as set out in 6 and you have not responded to the notice, or have responded by rejecting Capfin’s proposals, Capfin may approach a court for an order to enforce the agreement.

6.3 You may at any time before Capfin has cancelled the agreement, remedy your default by paying to Capfin all amounts that are overdue, together with Capfin’s permitted default charges and reasonable costs of enforcing the agreement up to the time you remedy your default.

7. Statements

You agree to receive a quarterly statement of account which will be delivered to you by ordinary mail or by email to the posted or email address as provided by you in this agreement. Capfin will, at your request, provide you with a statement setting out all charges levied, all payments made and the balance outstanding.

8. Early Settlement

8.1 You consent to the following:

8.1.1 To contact Capfin in person to obtain a settlement quote in the event that you want to settle your loan before the end of its term. You acknowledge that no third party will be allowed to settle your loan on your behalf.

8.2 You are entitled to terminate this agreement at any time by settling the outstanding loan balance ahead of schedule at any time, with or without prior notice to Capfin. The amount required to settle the loan account is the total of the unpaid balance of the principal debt and the unpaid interest charges and other fees and charges payable up to the settlement date.

8.3 You will only pay a pro rata share of the interest for the time you have had the money if you settle the loan amount ahead of schedule.

8.4 Despite having received a settlement value from Capfin, you remain responsible for making sure that all amounts due by you to Capfin (including without limitation, interest charges and administrative costs) have been settled in full.

9. Loan Agreement Default

If you do not comply strictly with the rules set out in this agreement, commit any act of insolvency, are sequestrated, make any untrue statements or representations, fail to disclose any information that is pertinent to the loan application or do anything that may prejudice the rights of Capfin, Capfin may, without prejudice to any other right that may accrue to Capfin, claim the full amount outstanding which includes, without limitation, the loan amount, arrear interest or any other monies owing against the outstanding loan amount. In these circumstances the procedural steps set out in 6 above shall apply.

10. Jurisdiction

In terms of section 45 of the Magistrates’ Court Act, 32 of 1944, you hereby consent that Capfin may institute any legal proceedings that have to do with this agreement or your account, in the Magistrates’ Court. You consent that we may institute action in any Magistrates’ Court, which, in terms of section 28 of the Magistrates’ Court Act, has jurisdiction over you. If we have to go to court for any reason related to this agreement, you will have to appear in the Magistrates’ Court. We can however choose to institute action against you in any court having jurisdiction.

11. Default Administration and Collection Costs

11.1 Should you be in arrears with your monthly instalments and should Capfin take steps to enforce the agreement in terms of the Act, you shall be liable for all default administration charges and collection costs incurred by Capfin or its appointed collections agent, including collection commissions, costs of an attorney and such other reasonable expenses incurred by Capfin or its appointed collections agent, in enforcing this agreement (such as telephone calls and letters to you), subject to the provisions of the Act.

11.2 Capfin will not, nor its appointed collections agent, attempt to collect any amounts for costs exceeding costs allowed for in terms of the Act, Magistrates’ Court Act No. 32 of 1944, the Supreme Court Act No. 59 of 1959 or the Debt Collectors Act No. 114 of 1998.

12. Addresses

12.1 You choose the address as stated in the agreement as the address at which you will accept service of legal documents and notices.

12.2 If you have an address change, you are responsible for informing Capfin of the new address either in writing or telephonically as soon as possible.

12.3 Capfin’s chosen address and contact detail for all purposes under this agreement is as follows, namely: telephone number 087 354 0000 or SMS ‘CASH’ to 43679, postal address PO Box 6507, Parow East, 7501 and physical address at 1 Industrie Street, Kuils River, 7580.

13. Certificate

A certificate signed by a Capfin manager (who need not prove that appointment), will be suffi cient proof of the balance outstanding under the loan and any other terms of the loan, unless proven otherwise.

14. Cession

Capfin reserves the right, at any time and without notice to you, to cede any or all of its rights in and/or claims against you to a third party elected by Capfin. By acceptance of this agreement, you hereby irrevocably and unconditionally consent to such cession.

15. Whole Agreement

The terms of this agreement are the complete and full terms of the agreement between you and Capfin and there are no additional unspoken or implied terms and conditions, unless amended by agreement and in terms of 1.4 above.

16. Marketing Option

When applying for a loan from Capfin, you are entitled to request to be excluded from any or all of the following:

17.1 Telemarketing campaigns conducted by or on behalf of Capfin;

17.2 Marketing and customer lists that are sold or distributed by Capfin, other than as required by the Act;

17.3 Any mass distribution of email or SMS messages.

You will be requested to exercise this right during the loan application process. The options you select will appear on the payment schedule attached to this agreement. You’re entitled at any time to contact Capfin and request that the options selected by you be amended.

17. Personal Information Consent

17.1 You consent to:

17.1.1 The processing of your personal information (“PI”) by Capfin, companies in the Capfin group, companies in the Pepkor group and any of their operators, commercial partners, agents and sub-contractors (who may be outside South Africa) on condition they will keep such information confidential;

17.1.2 The collection of your PI from any other sources to add to the PI which Capfin has about you;

17.1.3 Capfin group companies, Pepkor group companies and its commercial partners using your PI and communicating with you regarding products, services, research and special offers that may be of interest or value to you (marketing).

17.2 If you choose to be excluded from direct marketing campaigns, you must advise Capfin in writing or register a block on the relevant registry which Capfin is bound by law to recognise. Capfin will not charge you a fee to update this request on its systems. Capfin will give effect to any changes requested by you as soon as reasonably possible.

18. Credit Enquiry and Reporting

18.1 You consent to Capfin conducting a credit enquiry about you and confirming your details with any credit bureau, credit provider or third party and providing your Pl including the manner in which you conduct your account to:

a) credit risk management services (including credit bureaux); and/or

b) crime prevention agencies.

18.2 Capfin may transfer and share your PI and information about your loan application, termination and non-compliance with this terms and conditions to the following credit bureaus: 

TransUnion Credit Bureau (Pty) Ltd
T: 0861 482 482
Email: contactcentreadmin@transunion.co.za

Compuscan Information Technologies (Pty) Ltd
T: 021 888 6000
Email: info@compuscan.co.za

Experian South Africa (Pty) Ltd
T: 011 799 3400
Email: consumer@experian.co.za

XDS (Xpert Decision System)
T: 011 645 9100
Email: info@xds.co.za

19. YOUR RIGHTS

19.1 In terms of the NCA you have the right to:

a) contact a credit bureau; 

b) have your credit record disclosed; 

c) correct inaccurate information listed at a bureau;

d) resolve a complaint by way of alternative dispute resolution or file a complaint with the NCR or make an application to the National Consumer Tribunal (“the Tribunal”); 

e) apply to a debt counsellor to be declared over-indebted in terms of the NCA and to have your debt obligations rescheduled.   

19.2 The contact details of the NCR and the Tribunal are as follow: 

NCR
T: 0860 627 627
F: 011 805 4905
E-mail: complaints@ncr.org.za
Website: www.ncr.org.za

National Consumer Tribunal
T: 012 683 8140
F: 012 663 5693
Website: www.thenct.org.za

Declaration and Authorisation by Applicant

I, the applicant declare and agree that:

The information that I have provided for the purposes of concluding this agreement is true and correct;

I have not taken up any further credit other than that which already existed at the time I applied for this loan from Capfin;

Capfin can add outstanding amounts, relating to my previous loans which have not been settled, to my new loan balance and adjust my monthly repayments on my new loan in accordance with my new loan balance;

Where instalments are deducted from my bank account, I may not close the bank account unless I have informed Capfin of the change and Capfin has agreed to it and I will make sure that my salary is paid into the indicated account until the entire loan (together with all administrative charges and interest) has been repaid;

Notification in terms of Section 72 (1) of the National Credit Act may be given to me by way of sms;

I will personally contact Capfin to obtain a settlement quote in the event that I want to settle my loan before the end of its term. I acknowledge that a third party may not settle my loan on my behalf;

By accepting this agreement I give Capfin permission to:

  • Contact anyone to check that the information which I have provided for the purposes of concluding this agreement is correct;
  • Obtain details from any party about my financial status and banking details, including my credit record and payment history;
  • Give information about this loan to any party, including any credit bureau or National Loans Register;
  • Disclose to a third party my credit record and payment history;

Disclose my PI in the following instances:

  • where Capfin is legally compelled to do so;
  • where it is in the public interest to disclose my PI;
  • where disclosure is made at my request or with my written consent.

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Loans - Capfin

CAPFIN TERMS AND CONDITIONS (NCRCP 4536)

Capfin (Pty) Ltd (“Capfin”) Terms and Conditions of Loan Agreement (IN TERMS OF SECTION 93(2) OF THE NATIONAL CREDIT ACT No. 34 OF 2005 (“THE ACT“)). These Terms and Conditions form part of and are to be read together with the voice-recorded Pre-Agreement and Loan Agreement. Any reference to “agreement” hereunder will mean the voice-recorded Pre-Agreement and Loan Agreement together with these Terms and Conditions.

1. Introduction

1.1 Capfin is registered with the National Credit Regulator (“NCR”) and subscribes to the National Credit Act. 

1.2 Should you wish to lodge a complaint you can contact the NCR on 0860 627 627 or Capfin on 087 354 0000.

1.3 The agreement is concluded once Capfin approves your loan application. The granting of the loan is entirely within the discretion of Capfin.

1.4 Any amendment made to the agreement will only be legally binding once Capfin has notified you in writing of such amendment.

2. Payment Schedule

The payment schedule attached to these Terms and Conditions sets out the information relating to the loan amount approved and must be read as part of this agreement.

3. Interest Rate

3.1 The interest rate is fixed for the duration of the agreement and is calculated on the daily balance and capitalised monthly (added to the outstanding loan balance) on the last day of the month.

3.2 In the event that an arrears amount exists on your account due to non-payment or late payment, the interest rate applicable to such amount in arrears shall not exceed the maximum interest rate applicable to your agreement under the NCA.

4. Pre-Agreement Disclosure

4.1 You have the right to delay concluding this agreement by 5 business days in order to consider the terms of the agreement.

4.2 If you elect, within the above 5 business day period, to conclude the proposed agreement, the agreement will be on the same terms (and at or below the interest rate and cost) as originally quoted to you during your telephonic conversation with our call centre.

4.3 Interest will be charged from the date that the money is paid to you by Capfin and not from the date that the quote was given to you.

5. Repayment

5.1 Once the loan amount has been paid into your bank account, you will be responsible for repayment of the total amount as stipulated in the agreement (being the loan amount together with interest and all other charges such as administrative costs).

5.2 You will furnish a debit order in respect of any amount payable under the agreement and you consent to the following: 

5.2.1 Capfin will raise a debit order to your account to collect your instalments on the instalment date or on such other date as your employer may deposit your salary;

5.2.2 Where your instalment date is on the day following a public holiday, Capfin will raise the debit order on the previous business day;

5.2.3 Where your instalment date is on the last day of the month, Capfin will raise the debit order on the previous day of that month;

5.2.4 Where your instalment date is on the 1st of the month, Capfin will raise the debit order on the 30th of the previous month;

5.2.5 Payment Instructions due in December may be debited against your account on the 4th of December, unless otherwise agreed between the parties;

5.2.6 PLEASE NOTE where any of these instalments are due on a weekend, Monday or public holiday, Capfin will raise the debit order on the previous business day;

5.2.7 The reference on your bank statement for all Capfin debit orders will be CAPFIN;

5.2.8 If there are insufficient funds available to deduct your instalment, Capfin will be entitled to track your account and represent the instruction for payment as soon as sufficient funds are available in your account.

5.3 Should your account fall into arrears, you will furnish a debit order in respect of any amount payable under the agreement and you consent to the following additional terms:

5.3.1 Where your instalment date is between the 2nd to the 14th, Capfin will raise the debit order on the 25th of the previous month; 

5.3.2 Where your instalment is on the 15th, 23rd, 24th, Capfin will raise the debit order on the previous business day;

5.3.3 Where your instalment date is between the 25th and 1st, Capfin will raise the debit order on the 23rd of the month; 

5.3.4 PLEASE NOTE where any of these debit orders are raised on a weekend, Monday or public holiday, Capfin will raise the debit order on the previous business day.

5.4 You are expected to repay the full contractual amount in monthly instalments via debit order for the period specified in the agreement by the due date. Should there be a problem with the debit order, the onus is on you to make alternate payment arrangements prior to the instalment due date to prevent penalty interest or legal costs being applied to the account.

6. Capfin’s Right to Terminate the Agreement

If you fail to make any payment punctually, you agree that Capfin may immediately claim the entire amount you owe in terms of the agreement from you (which includes, without limitation, loan amounts, arrear interest and any other monies owing against the outstanding loan amount). In these circumstances, Capfin may enforce the agreement by taking the following steps:

6.1 Capfin may advise you in writing or by way of SMS that you are in default and propose that you refer the agreement to a debt counsellor, alternative dispute resolution agent, consumer court or ombud with jurisdiction in order to resolve any dispute under the agreement or agree on a plan to bring the payments up to date.

6.2 If you have been in default for at least 20 business days and at least 10 business days have elapsed since Capfin sent you notice as set out in 6 and you have not responded to the notice, or have responded by rejecting Capfin’s proposals, Capfin may approach a court for an order to enforce the agreement.

6.3 You may at any time before Capfin has cancelled the agreement, remedy your default by paying to Capfin all amounts that are overdue, together with Capfin’s permitted default charges and reasonable costs of enforcing the agreement up to the time you remedy your default.

7. Statements

You agree to receive a quarterly statement of account which will be delivered to you by ordinary mail or by email to the posted or email address as provided by you in this agreement. Capfin will, at your request, provide you with a statement setting out all charges levied, all payments made and the balance outstanding.

8. Early Settlement

8.1 You consent to the following:

8.1.1 To contact Capfin in person to obtain a settlement quote in the event that you want to settle your loan before the end of its term. You acknowledge that no third party will be allowed to settle your loan on your behalf.

8.2 You are entitled to terminate this agreement at any time by settling the outstanding loan balance ahead of schedule at any time, with or without prior notice to Capfin. The amount required to settle the loan account is the total of the unpaid balance of the principal debt and the unpaid interest charges and other fees and charges payable up to the settlement date.

8.3 You will only pay a pro rata share of the interest for the time you have had the money if you settle the loan amount ahead of schedule.

8.4 Despite having received a settlement value from Capfin, you remain responsible for making sure that all amounts due by you to Capfin (including without limitation, interest charges and administrative costs) have been settled in full.

9. Loan Agreement Default

If you do not comply strictly with the rules set out in this agreement, commit any act of insolvency, are sequestrated, make any untrue statements or representations, fail to disclose any information that is pertinent to the loan application or do anything that may prejudice the rights of Capfin, Capfin may, without prejudice to any other right that may accrue to Capfin, claim the full amount outstanding which includes, without limitation, the loan amount, arrear interest or any other monies owing against the outstanding loan amount. In these circumstances, the procedural steps set out in 6 above shall apply.

10. Jurisdiction

In terms of section 45 of the Magistrates’ Court Act, 32 of 1944, you hereby consent that Capfin may institute any legal proceedings that have to do with this agreement or your account, in the Magistrates’ Court. You consent that we may institute action in any Magistrates’ Court, which, in terms of section 28 of the Magistrates’ Court Act, has jurisdiction over you. If we have to go to court for any reason related to this agreement, you will have to appear in the Magistrates’ Court. We can however choose to institute action against you in any court having jurisdiction.

11. Default Administration and Collection Costs

11.1 Should you be in arrears with your monthly instalments and should Capfin take steps to enforce the agreement in terms of the Act, you shall be liable for all default administration charges and collection costs incurred by Capfin or its appointed collections agent, including collection commissions, costs of an attorney and such other reasonable expenses incurred by Capfin or its appointed collections agent, in enforcing this agreement (such as telephone calls and letters to you), subject to the provisions of the Act.

11.2 Capfin will not collect or its appointed collections agent, attempt to collect any amounts for costs exceeding costs allowed for in terms of the Act, Magistrates’ Court Act No. 32 of 1944, the Supreme Court Act No. 59 of 1959 or the Debt Collectors Act No. 114 of 1998.

12. Addresses

12.1 You choose the address as stated in the agreement as the address at which you will accept service of legal documents and notices.

12.2 If you have an address change, you are responsible for informing Capfin of the new address either in writing or telephonically as soon as possible.

12.3 Capfin’s chosen address and contact detail for all purposes under this agreement is as follows, namely: telephone number 087 354 0000 or SMS ‘CASH’ to 43679, postal address PO Box 6507, Parow East, 7501 and physical address at 1 Industrie Street, Kuils River, 7580.

13. Certificate

A certificate signed by a Capfin manager (who need not prove that appointment), will be sufficient proof of the balance outstanding under the loan and any other terms of the loan, unless proven otherwise.

14. Cession

Capfin reserves the right, at any time and without notice to you, to cede any or all of its rights in and/or claims against you to a third party elected by Capfin. By acceptance of this agreement, you hereby irrevocably and unconditionally consent to such cession.

15. Whole Agreement

The terms of this agreement are the complete and full terms of the agreement between you and Capfin and there are no additional unspoken or implied terms and conditions, unless amended by agreement and in terms of 1.4 above.

16. Marketing Option

When applying for a loan from Capfin, you are entitled to request to be excluded from any or all of the following:

16.1 Telemarketing campaigns conducted by or on behalf of Capfin;

16.2 Marketing and customer lists that are sold or distributed by Capfin, other than as required by the Act;

16.3 Any mass distribution of email or sms messages.

You will be requested to exercise this right during the loan application process. The options you select will appear on the payment schedule attached to this agreement. You’re entitled at any time to contact Capfin and request that the options selected by you be amended.

17. Personal Information Consent

17.1 You consent to:

17.1.1 The processing of your personal information (“PI”) by Capfin, companies in the Pepkor group and any of their operators, commercial partners, agents and sub-contractors (who may be outside South Africa) on condition they will keep such information confidential;

17.1.2 The collection of your PI from any other sources to add to the PI which Capfin has about you;

17.1.3 Capfin, Pepkor group companies and its commercial partners using your PI and communicating with you regarding products, services, research and special offers that may be of interest or value to you (marketing).

17.2 If you choose to be excluded from direct marketing campaigns, you must advise Capfin in writing or register a block on any registry which Capfin is bound by law to recognise. Capfin will not charge you a fee to update this request on its systems. Capfin will give effect to any changes requested by you as soon as reasonably possible.

18. Credit Enquiry and Reporting

You consent to Capfin conducting a credit enquiry about you and confirming your details with any credit bureau, credit provider or third party and providing your PI, including the manner in which you conduct your account, to:

a) credit risk management services (including credit bureaux); and/or

b) crime prevention agencies.

Declaration and Authorisation by Applicant

I, the applicant declare and agree that:

The information that I have provided for the purposes of concluding this agreement is true and correct;

I have not taken up any further credit other than that which already existed at the time I applied for this loan from Capfin;

Capfin can add outstanding amounts, relating to my previous loans which have not been settled, to my new loan balance and adjust my monthly repayments on my new loan in accordance with my new loan balance;

Where instalments are deducted from my bank account, I may not close the bank account unless I have informed Capfin of the change and Capfin has agreed to it and I will make sure that my salary is paid into the indicated account until the entire loan (together with all administrative charges and interest) has been repaid;

Notification in terms of Section 72 (1) of the National Credit Act may be given to me by way of SMS;

I will personally contact Capfin to obtain a settlement quote in the event that I want to settle my loan before the end of its term. I acknowledge that a third party may not settle my loan on my behalf;

By accepting this agreement I give Capfin permission to:

Contact anyone to check that the information which I have provided for the purposes of concluding this agreement is correct;

Obtain details from any party about my financial status and banking details, including my credit record and payment history;

Give information about this loan to any party, including any credit bureau or National Loans Register;

Disclose to a third party my credit record and payment history;

Disclose my PI in the following instances:

  • where Capfin is legally compelled to do so;
  • where it is in the public interest to disclose my PI;
  • where disclosure is made at my request or with my written consent.

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SVF UK Notice

1 July 2016

NOTICE OF CHANGE TO YOUR LOAN AGREEMENT IN TERMS OF THE NATIONAL CREDIT ACT NO 34 OF 2005 (‘NCA’)

Since its inception, the Southern View Finance group of companies has sought to position itself as a leading credit provider both in South Africa and globally. As a part of

this continued drive for excellence, Southern View Finance UK Ltd t/a Capfin has resolved to sell its loan book/debtor book to a separate group entity, Century Capital

Proprietary Limited, with effect from 1 July 2016. 

Following the consent you have previously given to cede your loan agreement in terms of clause 14 of the Terms and Conditions, your loan agreement previously entered into

with Southern View Finance UK Ltd t/a Capfin will from 1 July 2016 be held with CAPFIN, A DIVISION OF CENTURY CAPITAL (PTY) LTD (hereinafter referred to as “Capfin”).

Capfin is a registered credit provider under license number NCRCP74.

In terms of our responsibilities under the NCA, as well as clause 14 of the Terms and Conditions of your loan agreement, we wish to advise that your previously received loan

documentation will therefore change in the following manner:

(i)  Where the documentation refers to Southern View Finance UK Limited t/a Capfin or Capfin in any way, such should now be read as to refer to Capfin, a Division of Century Capital (Pty) Ltd (“Capfin”);

(ii)  Where the NCRCP number is referred to as NCRCP6537, such should now be read as NCRCP74; 

(iii)  The bank account details remain unchanged, therefore all previously consented-to NAEDO Debit Order Mandates and ‘Promise-to-Pay’ mandates (PTP) will remain unchanged.

Southern View Finance UK Ltd t/a Capfin remains committed to the spirit, objectives and purpose of the National Credit Act and seeks at all times to act in the best interests of you,

our valued Customer. We also confirm that this Notice is intended simply to advise and inform you of these changes and that no further action is required from you in this regard.     

For queries please dial 087 354 0000 or email info@capfin.co.za. 

Sincerely,

Southern View Finance UK Ltd t/a Capfin

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Competition

TERMS AND CONDITIONS FOR CUSTOMER INSIGHT SURVEY

General Definitions

1.       For the purposes of these Terms and Conditions, “Capfin” is a division of Century Capital (Pty) Ltd  (Registration number: 1999/020292/07) and, where necessary, an associated company within the Capfin Grouping;    

 

2.       “Confirmed Entrant” shall mean Consumers contacted by Capfin (at Capfin’s discretion) and who successfully answer and complete the relevant Survey in full.

 

3.       “Recipient” shall mean the Confirmed entrant, drawn at random, to be the recipient of airtime voucher(s) to a maximum value of R1000.00 (One Thousand Rand), and which individual is eligible for such award based on these terms and conditions, as amended from time to time at Capfin’s sole discretion.

 

4.       The above general definitions shall apply herein and in all correspondence relating to the Survey save where expressly altered or the context indicates otherwise;

            

 

Eligibility 

5.       The Survey is available to all Confirmed Entrants who will be eligible in the award drawing;

 

6.       In order to be eligible to submit a Confirmed Entrant’s name into the award draw, the Confirmed Entrant is required to have completed the relevant Capfin survey telephonically.

 

7.      By means of their participation in the Survey, Confirmed Entrants acknowledge that no payment is required for such entry and further that the success of a Capfin Loan Application is in no way a requirement for entry into the Survey.

 

8.       By completing the survey, all Consumers consent to the use of their personal data by Capfin for the purposes of the administration of the Survey and any other purposes including this Survey and any other reasonable promotional obligations and marketing campaigns;

 

9.       Consumers must be 18 years of age or older and a citizen of the Republic of South Africa to enter this Survey and qualify for the prize.

 

            

 

Period of Promotion

10.       The Survey is valid from the 9th of February 2017 until end of February 2017 with final date to be at Capfin’s sole discretion.

 

            

 

The Prizes

11.   The Confirmed Entrant selected to be the Recipient will receive airtime vouchers from a mobile service provider of their choice to the value of R1000.00 (one thousand Rand), possibly in differing denominations, decided upon at the sole discretion of Capfin, which vouchers will be paid to the Recipient by Capfin by 31 March 2017 or such earlier date as maybe possible at the sole discretion of Capfin.

 

            

 

Process of selection

12.   Upon inclusion of the details of all Confirmed Entrants on a list, a designated Capfin employee will select 2 (two) confirmed entrants by means of an automated Microsoft Excel formula for randomisation on a once off basis.  

 

13.   Capfin will then utilise the list containing the details of the randomly selected Confirmed Entrants to make the necessary telephone calls to the Recipient;  

 

14.   The selected Recipient must be available at the time when called by Capfin in order to be a winner. The Confirmed Entrants selected must complete the survey in full, in order to be selected as a winner of the relevant award;  

 

15.  Should Capfin not be able to make telephonic contact with the Recipient after 3 (three) attempts (meaning 3 individual calls to any cell phone number provided by the Confirmed Entrant to Capfin), that Recipient’s right to the prize will be deemed to be waived and the award will be forfeited. Capfin reserves the right to allocate the award to the next randomly drawn Confirmed Entrant using the same computerized means.

 

            

 

Limitations

16.   The award is in no way transferrable or substitutable for any other prize or money denomination;   

 

17.   Capfin reserves the right to exclude any person from the Survey and on reasonable grounds, in which instance Capfin’s decision will be final;  

 

18.   Capfin reserves the right to refuse to make an award, or to withhold the payment of any award, to any Confirmed Entrant regardless of the successful completion of the question process who Capfin decides (in its sole discretion) has violated the terms and conditions of the Survey, or who has participated herein using fraudulent means or dishonest information;

19.   Only one entry per Confirmed Entrant is acceptable;

 

            

 

General

20.   Confirmed Entrants in the Survey consent by means of their participation that all information provided to Capfin, whether of a personal nature or otherwise, may be stored and processed on a secured database, which information may be used for future promotional activities by Capfin and its associated companies and they waive any claims to royalty rights or remuneration for such use;  

 

21.   There will be only 1 recipient of R1000.00 in airtime vouchers.  

 

22.   The Recipient will be notified by Friday 31 March 2017 where reasonably possible.  

 

23.   No negotiations will be entered into as to the awarding of an award or the contents of these terms and conditions, and at all times Capfin’s decision remains final and binding;  

 

24.   Capfin directs all Confirmed Entrants attention to the Capfin website for any additional terms and conditions relating to the Survey.  

 

25.   Capfin reserves the right to amend these terms and conditions from time to time, and at their sole discretion, should they be required to do so by any applicable law or regulatory body, and furthermore reserves the right to withdraw the Survey entirely should it be required to do so by any law or regulatory body without liability attaching to Capfin for such action or the result thereof.

 

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CapfinDirect

TERMS AND CONDITIONS FOR USE OF CAPFIN ELECTRONIC SELF SERVICE TOOLS (NCRCP 74)

1. Introduction

1.1 These are the applicable Terms and Conditions (T&C) for Capfin a division of Century Capital (Pty) Ltd, when entering into transactions with Capfin through electronic devices, whether by IVR, mobile phone, internet, or other electronic means (“Self Service Tools”).

1.2 Please read these T&C carefully as it will govern Capfin’s relationship with you (“the User”).

1.3 These T&C are in addition to the Loan terms and conditions (“Loan T&C”) when credit is granted.

2. Acceptance of Terms

2.1 By accessing the Self Service Tools, you are deemed to have read, understood and agreed to these T&C.

2.2 If you do not accept these T&C, you may not continue to use the Self Service Tools.

2.3 Capfin may at any time modify any of these T&C without prior notice.

2.4 The amended T&C will be made available on the website (www.capfin.co.za), mobile website (capfin.mobi) and IVR (08735400IVR).

2.5 Each time you access the Self Service Tools, you agree to be bound by the updated T&C

3. Content and use of the Self Service Tools

3.1 Capfin may implement authentication procedures to safeguard the User’s information when using the Self Service Tools.

3.2 If you choose or are issued with a personal identification code (“PIN”) or password as part of registration or security procedures, you must treat such PIN or password as confidential at all times. You are fully liable for all activities and transactions that occur under your PIN or password. You agree to immediately notify Capfin of any unauthorised use of your PIN or password and indemnify Capfin against any loss or damage arising from your failure to comply with this term. Capfin reserves the right to disable a password or PIN at any time for security reasons.

3.3 Your access to and/or use of the Self Service Tools is at your own risk.

3.4 All content related to the products and services featured on the Self Service Tools are based on the laws of South Africa unless expressly stated otherwise. 

3.5 Your use of the Self Service Tools and any dispute arising from the use thereof is subject to the laws of South Africa to the exclusive jurisdiction of the courts of South Africa. 

3.6 If any term is void, unenforceable, or illegal, the term will be severed and the remainder of the T&C will have full force and effect.

3.7 Capfin may suspend or deny a User access to the Self Service Tools at any time.

3.8 No person or business may mirror any material or content contained on the Self Service Tools

3.9 No person or business may use any technology (including spiders or crawlers) to search and gain any information from the Self Service Tools.

4. Indemnification

4.1 By accessing the Self Service Tools, you warrant to Capfin that you are legally entitled to do so.

4.2 If you apply for any of our products you warrant that you are legally authorised to apply for such products.

4.3 You undertake to provide Capfin with true, accurate and correct information at all times.

4.4 You further warrant you will not use the Self Service Tools for any purpose that is unlawful or prohibited under South African law or is in contravention of the T&C.

4.5 You hereby indemnify Capfin against any loss, liability, damage or expense of whatever nature which Capfin or any third party may suffer which is caused by or attributable to, whether directly or indirectly, a breach by you of any of the warranties in these T&C.

5. Warranties, disclaimers and limitation of liability

5.1 Save as set out in the T&C, Capfin makes no warranties, representations, statements or guarantees (whether express or implied) regarding the Self Service Tools made available, therefore the Self Service Tools are available “as is” and “as available”.

5.2 Despite our best endeavours, Capfin cannot warrant non-infringement, compatibility, security and/or a virus-free environment.

5.3 Despite our best endeavours, Capfin does not warrant that the Self Service Tools will be constantly available or available at all.

5.4 Neither Capfin or its directors, employees or agents shall be responsible for, any loss, liability, damage (whether direct, indirect or consequential) and/or expense of any nature whatsoever which may be suffered by a party as a result of or which may be attributable, directly or indirectly, to a party’s access and/or use of the Self Service Tools.

5.5 Without limiting the generality of the aforegoing, neither Capfin nor its directors, employees or agents shall be liable for any loss of income, loss of data, or any failure or unavailability of the Self Service Tools for any reason whatsoever, and/or the failure or delay by any third party service provider to render any service necessary to ensure the availability of the Self Service Tools.

5.6 Capfin undertakes to correct any fault in the Self Service Tools as soon as reasonably practical.

5.7 Accessing the Self Service Tools for credit merely constitutes an invitation by Capfin for you to make an application for credit. Capfin reserves the right not to accept a credit application for any reason whatsoever on notice to you.

5.8 Should Capfin accept your application for credit, the agreement is governed by the Loan terms and conditions and not by these T&C which is limited to the use of the Self Service Tools.

6. Copyright and Intellectual Property

6.1 All intellectual property rights, title, interest and/or ownership in and to all data, material, text, drawings, logo’s, software and technical specifications made available through the Self Service Tools are owned by Capfin, or lawfully used by Capfin, and are protected by South African and/or international intellectual property laws.

6.2 Any unauthorised modifying, copying, reproduction, retransmission, distribution, dissemination, sale, publication, or other exploitation of such protected items or any component thereof will be an infringement of the intellectual property rights of Capfin.

6.3 Nothing contained in the Self Service Tools should be construed as granting any licence or right to use any intellectual property without the prior written permission of Capfin.

7. Privacy Policy

7.1 Your privacy is important to us, even if you are no longer a customer of ours.

7.2 All personal information will be kept in the strictest confidence as required by relevant legislation.

7.3 Capfin may use your personal information:

  • To enable you access to and use of the Self Service Tools; or
  • As provided for in the Loan T&C; or
  • For such purposes as prescribed by law.

8. The Issuing and Use of Cellular Airtime Vouchers for use by Capfin Customers as an Incentive for Document Scanning

8.1 All Cellular Airtime Vouchers are issued as an incentive for existing and former Capfin Customers only to scan their valid required proof of income docuements. 

8.2 The determination of the validity of any document, in so far as it means the burden of proof required by Capfin’s Credit Policy, is at the sole discretion of Capfin and is not open to negotiation, dispute or query. 

8.3 The delivery, use, and access to an issued Cellular Airtime Voucher and Voucher PIN are at the sole discretion of Capfin.

8.4 The issuance and use of the Cellular Airtime Voucher has no bearing on the issuance of a loan, nor is it contingent on the approval of any loan application by Capfin.

8.5 Capfin bears no responsibility for the loss, deletion or otherwise misuse of a Cellular Airtime Voucher by a Capfin Customer; as such no Cellular Airtime Voucher codes will be resupplied or reissued, without exception. 

8.6 The Cellular Airtime Voucher is not redeemable for cash, credit or any other form of monetary value. Cellular Airtime Vouchers will not be represented on any statements or loan documentation, nor will they be available in writing other than via SMS.

8.7 The issuance of a specific Cellular Airtime Voucher denomination is at the sole discretion of Capfin, and may be changed without any prior warning and to any other denomination without notice. 

8.8 Capfin bears no responsibility for any interruption or failure of service by any Mobile Network Operator, or their appointed Third Party Cellular Airtime Voucher Supplier. 

8.9 Capfin reserves the right to suspend the issuance of Cellular Airtime Vouchers at any time without any forewarning or notification, without any further claim or expectation by any existing and former Capfin Customer, whatsoever. 

8.10 All Cellular Airtime Voucher promotions are for a limited time period and there can be no expectation of endurance. 

8.11 All Cellular Airtime Vouchers are valid for a period of 30 (thirty) consecutive calendar days only, and this period of validity may be changed at Capfin's sole discretion, at any time and without any prior warning or notification. 

8.12 No more than 1 (one) Cellular Airtime Voucher may be active and issued to an existing or former Capfin Customer at any time. 

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Careers

The Careers@Capfin Terms of Use

  • You may apply online for a vacancy free of charge.
  • You agree to take the necessary precautionarymeasures to ensure that your application on the Capfin website is free from viruses.
  • You agree that all information provided to Capfin through this website is true and correct.
  • You agree to use this website and technology platform only to submit details which are accurate and truthful for the purposes of applying for a vacancy with Capfin.
  • You agree not to intercept any information transmitted to or from this website, to mirror any material or content contained on this website somewhere else, not to interfere with the functionality or operation of any part of this website or attempt to do so.
  • You agree not to rewrite, modify, override or reprogram, reproduce or tamper with any code, software and/or any data that may be stored on or embodied in or accessible from this website.
  • You agree, not to use or exploit this website for any purpose that is unlawful, harmful or prohibited under South African law or is in contravention of these Terms. You may not use this website to disclose, share or publish material that may be offensive, defamatory, regulated, copyrighted, incorrect, untrue or damaging to any person and/or create, store or send any unsolicited commercial communications.
  • Capfin will use its best endeavours to treat your application and information in the strictest confidence and will not distribute your personal information to third parties without your prior consent. Despite our best endeavours, Capfin cannot warrant non-infringement, compatibility, security and/or a virus-free environment.
  • Access to the candidate database will only be made available to authorised Capfin recruiters solely for the purpose of identifying candidates for the vacancies advertised.
  • Capfin reserves the right to either reject or remove any application from its website for any reason whatsoever according to its sole and exclusive discretion or restrict a user to access its website.
  • Capfin does not guarantee or warrant in any way whatsoever, that by placing your details on this website, or applying for any advertised vacancy, you will be considered for or offered any position at Capfin.
  • Your access to and/or use of this website is solely at your own risk and expense.
  • Despite our best endeavours, Capfin does not make any warranties or representations that the website shall be available for use at all times.
  • This agreement is governed by the laws of South Africa. You irrevocably and unconditionally submit to the exclusive jurisdiction of the Courts of South Africa.
  • All intellectual property rights, title, interest and/or ownership in and to all data, pictures, material, text, drawings, logo's, software and technical specifications made available on this website are owned by Capfin, or lawfully used by Capfin, and are protected by South African and/or international intellectual property laws. Any unauthorised modifying, copying, reproduction, retransmission, distribution, dissemination, sale, publication, or other exploitation of such protected items or any component thereof will constitute an infringement of the intellectual property rights of Capfin which may give rise to a claim for damages.

ACCEPTANCE OF TERMS

  • By accessing this website you are deemed to have read, understood and agreed to these Terms.
  • If you do not accept or agree to be bound by these Terms, you must leave this website immediately as further use will automatically bind you to these terms.
  • Capfin reserves the right, in its sole and exclusive discretion to modify any of these Terms without prior notice or justification.
  • The amended Terms will be made available on the website (www.capfin.co.za).
  • Each time you access the website, you agree to be bound by the amended and updated Terms.

DISCLAIMER

  • Neither Capfin and/or its directors, employees, internet service providers or agents shall be responsible for, any loss, liability, damage (whether direct, indirect or consequential), claim and/or expense of any nature whatsoever which may be suffered by a party as a result of or which may be attributable, directly or indirectly, to a party's access and/or use of the website.
  • You hereby agree to keep Capfin and all related parties fully indemnified against any actual or contingent liabilities incurred in relation to any actions or claims brought by any person against Capfin as a result of an actual or alleged breach by you of any law or by contravening these Terms of this website.

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GET A LOAN OF UP TO R20 000

CALL ME BACK.


Smart isn’t standing in line to speak to a consultant, or wasting your valuable time, and airtime, holding on and waiting for an answer.

Smart is getting Capfin to call you back. Simply complete the form and we will get one of our consultants to call you discuss your application or provide you with world-class service.

GET A LOAN OF UP TO R20 000

CALL ME BACK.


Smart isn’t standing in line to speak to a consultant, or wasting your valuable time, and airtime, holding on and waiting for an answer.

Smart is getting Capfin to call you back. Simply complete the form and we will get one of our consultants to call you discuss your application or provide you with world-class service.